Terms of use

A plain-language summary of how All Care works.

Draft summary. Our full terms are being finalised with our lawyer and will be published here before launch.

Who sells the service

You buy each service from All Care. The provider carries it out as an independent subcontractor. Receipts are issued in the company's name.

Payment

The price shown is all-in. Payment is taken after the job is completed. Tips go 100% to the provider.

Cancellations

Free until 24 hours before the start; 25% between 24 and 2 hours; 50% under 2 hours or if the provider cannot get in.

Reviews and disputes

Only completed bookings can be reviewed, once per side. Problems can be reported within 7 days and are reviewed by our support team.