Safety and trust

Everything at All Care is built so you can let someone into your home with confidence.

Every provider is checked

  • ID checked by our team
  • Certificate of character for care and childcare
  • References for childcare
  • Licences for electrical work, pest control and moving
  • Bronze, Silver or Gold badge shown on every profile

Your details stay private

  • Phone numbers and your address are hidden until a booking is confirmed
  • Numbers, emails and links typed in chat are hidden before confirmation
  • ID documents are visible only to our verification team

Fair and honest ratings

  • Only people who completed a booking can review
  • Reviews are published once both sides have reviewed, so nobody can retaliate
  • Rankings are never bought: featured listings are always labelled

Help when you need it

WhatsApp support is one tap away on every screen. Report a problem within 7 days and our team reviews both sides.